Last updated

June 30, 2026

These Terms & Conditions govern your access to and use of the 48x Labs website, online store, products, content, and services. By visiting our website, creating an account, placing an order, or using our services, you agree to these Terms. If you do not agree, you must not use the website or purchase products from us.

1. About 48x Labs

48x Labs operates an online store offering research-grade products. The website is powered by Shopify.

2. Eligibility

By using this website or placing an order, you confirm that you are at least the age of majority in your jurisdiction, have legal capacity to enter into these Terms, will use the website and products only for lawful purposes, and are responsible for complying with all laws and regulations that apply to you. We may refuse service, cancel orders, suspend accounts, or restrict access where we believe these Terms have been violated or where required for legal, regulatory, safety, or fraud-prevention reasons.

3. Research-Use Products

Products available on this website are intended for research purposes only unless expressly stated otherwise on the product page. Products are not sold for human or animal consumption unless expressly stated. They are not intended to diagnose, treat, cure, or prevent any disease. Product information is provided for general informational purposes only and is not medical, pharmaceutical, nutritional, or professional advice. You are solely responsible for determining whether a product is lawful and appropriate for your intended use.

4. Product Information

We aim to display product descriptions, prices, images, availability, and other information accurately, but we do not guarantee that all information is complete, current, error-free, or suitable for your specific purpose. We may correct errors, update information, change prices, modify availability, or cancel orders if website information is inaccurate or incomplete.

5. Orders

When you place an order, you are making an offer to purchase the selected products. We may accept or reject your order at our discretion. We may cancel or refuse orders due to product unavailability, suspected fraud or misuse, incorrect pricing or product information, shipping restrictions, legal or regulatory concerns, incomplete or inaccurate customer information, or violation of these Terms. An order confirmation does not guarantee final acceptance.

6. Pricing and Payment

Prices are shown in UAE dirhams unless stated otherwise. Shipping fees, taxes, duties, or other charges may be added at checkout where applicable. Payment must be made using the methods available at checkout. By submitting payment information, you confirm you are authorised to use the selected payment method.

7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery timelines are estimates and are not guaranteed unless expressly stated. We are not responsible for delays caused by incorrect addresses, courier issues, weather, customs, regulatory checks, force majeure events, or circumstances beyond our reasonable control.

8. Returns, Refunds, and Exchanges

Due to the nature of our research-use products, returns, refunds, and exchanges are not accepted except where required by applicable law or expressly approved by us. Please review our Return & Refund Policy before placing an order.

9. Customer Responsibilities

You agree to provide accurate account, contact, billing, and shipping information; review your order before checkout; ensure someone is available to receive delivery where required; inspect your order promptly upon receipt; contact us promptly if there is an issue; and use all products only in accordance with applicable laws and these Terms.

10. Accounts

You may be able to create an account. You are responsible for keeping login details confidential and for all activity under your account. Notify us immediately if you believe your account has been accessed without authorisation.

11. Website Content

All website content, including text, images, graphics, logos, product descriptions, layouts, and designs, belongs to 48x Labs or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, exploit, or use our content for commercial purposes without prior written permission.

12. Prohibited Uses

You must not use the website for unlawful, misleading, fraudulent, or harmful purposes; to violate laws or regulations; to interfere with security or functionality; to upload malware; to scrape, copy, or harvest data without permission; to impersonate anyone; to make false or abusive communications; or to purchase products for unlawful use.

13. Third-Party Services

Our website may rely on third-party services, including Shopify, payment providers, shipping providers, analytics tools, and marketing platforms. We are not responsible for third-party services, websites, policies, or actions except where required by applicable law.

14. Disclaimers

The website and products are provided on an as-is and as-available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement. We do not guarantee that the website will be uninterrupted, secure, error-free, or free of harmful components.

15. Limitation of Liability

To the fullest extent permitted by law, 48x Labs shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, data, goodwill, or business opportunity. Our total liability for any claim relating to an order shall not exceed the amount paid for the product giving rise to the claim, unless applicable law requires otherwise.

16. Indemnity

You agree to indemnify and hold harmless 48x Labs, its owners, officers, employees, contractors, partners, and service providers from claims, losses, damages, liabilities, costs, and expenses arising from misuse of the website or products, violation of these Terms, violation of law, or infringement of third-party rights.

17. Force Majeure

We are not responsible for failure or delay caused by events beyond our reasonable control, including courier disruptions, supply shortages, customs or regulatory actions, natural disasters, extreme weather, labour disputes, technical failures, government actions, or other force majeure events.

18. Governing Law

These Terms are governed by the laws of the United Arab Emirates unless mandatory consumer protection laws in your jurisdiction require otherwise.

19. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised Last updated date. Continued use of the website after changes are posted means you accept the updated Terms.

20. Contact Us

For questions about these Terms, contact: 48x Labs | support@48xlabs.com | +971562114848 | Nation Towers, Corniche, Abu Dhabi, United Arab Emirates